Schedule Assist Privacy Policy

Last updated: 12 November 2026

Schedule Assist is a Chrome extension that helps schedulers plan and optimise technician days on the Flick360 Schedule Board. This page explains what data it handles.

What the extension reads

When you use it on the Flick360 Schedule Board (flick360.crm6.dynamics.com), the extension reads bookings, work orders, customer site addresses and technician details that your own Flick360 login already has access to. It reads this inside your browser to calculate drive times, build routes and show maps.

What the extension changes

If you confirm a change, the extension creates or edits bookings in Flick360 using your own login and permissions. Every change can be undone from the extension.

What is sent to other services

• router.project-osrm.org (OSRM): latitude and longitude of job locations and technician start points, to calculate drive times and road routes. No names or customer details are sent.
• photon.komoot.io (Photon): the address text you type when searching for or editing a technician's home address, to suggest matching addresses.
• routes.googleapis.com (Google Routes): only if you choose to add your own Google API key in Settings. Coordinates are sent for routing using your key.
• OpenStreetMap tile servers: map images are loaded for the route map, which reveals the map area being viewed.

What is stored

Your settings, locked-job preferences and undo history (kept for 3 days) are stored locally in your browser using Chrome's extension storage. They are not sent to the developer or any server run by the developer.

What we do not do

• The developer does not run any server and does not receive, collect or store your data.
• No analytics, tracking or advertising.
• No selling or sharing of data with third parties, other than the routing, address and map services listed above, solely to provide the features described.
• No use of data for creditworthiness, lending or any purpose unrelated to the extension's single purpose.

Removing your data

Uninstalling the extension removes all locally stored settings and undo history. Data in Flick360 remains under your organisation's own policies.

Changes to this policy

If the extension's data handling changes, this page will be updated and the date above changed.

Contact

Questions: tony20027@gmail.com